Eco Jemss has a 24/7 emergency response team that is ready and equipped to deal with any breakdown that needs immediate rectification to have your equipment operating correctly again. All Eco Jemss Technicians are Factory trained and have the extensive fault finding skills to rectify any breakdowns efficiently. Our Service engineers have a 1-hour emergency response time and a 4-hour response time for all other breakdowns.

For hospital and medical facilities that are experiencing equipment difficulties that are catastrophic Eco Jemss staff can Transport all instruments offsite to one of our RMD reprocessing Facilities to ensure there are no missed or cancelled operations or procedures for patients whilst breakdowns are being rectified. To find out more about our RMD reprocessing Facility Click Here.